How do I reset my BlackBerry?
Differences between hard, soft, and master resets
Performing a soft reset stops all applications on the BlackBerry device by pressing the ALT+RIGHT SHIFT(CAP)+DELETE keys. A soft reset re-establishes communication between the BlackBerry device and the computer. Note: This does not apply to the BlackBerry® Pearl™ smartphone.
Performing a double-soft reset stops all applications on the BlackBerry device and is nearly the equivalent of a hard reset. Timing however is critical. Perform a soft reset by pressing the ALT+RIGHT SHIFT(CAP)+DELETE keys. The screen will go blank. When the screen is no longer black, press the ALT+RIGHT SHIFT(CAP)+DELETE keys again. You should then see another blank screen followed by an hour glass.Note: This does not apply to the BlackBerry® Pearl™ smartphone.
The first step in troubleshooting a network, software or hardware error is often to perform a hard reset. With Java® based devices, this is accomplished by removing the battery. A hard reset on a C++ based device is accomplished by pressing the Reset button.
Note: To perform a hard reset on a RIM models 850, 857, 950, or 957 device, insert the end of a paperclip inside the small hole on the back of the handheld.
[ Last edited by bb818 at 23-10-2007 22:55 ]
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