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Subject: desktop manager installation problem
charleszyg
This user has been deleted
#1
Post at 28-3-2009 02:45 AM
desktop manager installation problem
*** The author has been banned or deleted ***
bbtheme
King
Registered 22-1-2008
Credits 1638
Posts 388
Reading Access 70
Status Offline
#2
Post at 28-3-2009 05:37 AM
Profile
P.M.
I had exactly the same error message when installing version 4.3 of the software. I resolved the issue by installing Microsoft Windows Script 5.7 for Microsoft Windows 2000 and Windows XP (which only took a few minutes). I have Windows XP as well.
For more info go to the Blackberry Technical Solution Center and search for 'BlackBerry Desktop Manager Installation Error 1720'. The following instruction was useful:
The following are possible resolutions for this issue.
Cause 1
From the Microsoft Support Knowledge Base Download Center, download and install Microsoft Windows Script 5.7 for Microsoft Windows 2000 and Windows XP.
Then, click on Download Center link and download the script. You will then need to restart you computer and start installing the Blackberry desktop software again.
korea69
Newbie
Registered 31-3-2009
Credits 10
Posts 29
Reading Access 10
Status Offline
#3
Post at 31-3-2009 09:21 PM
Profile
P.M.
you could also run another program from microsoft to cleanup the program installed that halted,
http://support.microsoft.com/kb/290301
go there and use that program, it might fix it
charleszyg
This user has been deleted
#4
Post at 2-4-2009 04:50 AM
*** The author has been banned or deleted ***
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