Bill Pay Kiosks
There are many people in America who, for one reason or another, don¡¯t have checking accounts or credit cards. So, for those people that don¡¯t have these things, bill payment kiosks provide a convenient option to get utility bills paid on time.

A bill payment kiosk is a computer that is inside a durable enclosure that may be customized with the company¡¯s business logo or corporate images. The bill payment kiosks also have credit card readers, bill and coin acceptors. There are security cameras installed and there are also phones attached so that you can contact a customer service center in case of any problems.

Bill payment kiosks allow users to make cash payments and still obtain receipts so that they won¡¯t have to wait in queues to pay their bills. Not to mention the fact that places to pay your bill may sometimes be hard to find. Bill payment kiosk machines can be found in busy areas such as supermarkets, convenience stores and now, even in the banks.

With a bill payment kiosk, there is no employee interaction. This makes it easier for customers to pay their bills quickly. The bill payment kiosk machines are user friendly with very simple, but detailed, step by step on-screen instructions to explain how it all works. The same instructions are printed and can be found on the underneath panels of the machine.

All that a person needs to do is simply follow the directions and you then either fill in the bill information or are given the option to scan the bar-coded portion of the bill, insert the cash and, finally, you get a receipt. The bill payment kiosk would authenticate the customer. It accepts your cash and is able to dispense it if need be. The bill payment kiosk accepts credit card, debit card and even check payments.

There is full network management with real-time system monitoring. The software is updated remotely and there is narrowcast digital advertising.

Some businesses prefer to have the option of a bill payment kiosk as it allows employees to concentrate on customers’ other needs. Doing this helps to improve customer service and enables them to avoid long waiting times. Therefore, having a bill payment kiosk, improves staff utilization and it improves retail space utilization. It increases customer satisfaction. It also reduces or eliminates balancing errors and reduces operational costs. Some people consider using a bill payment kiosk because they are able to do more than just pay a utility bill. A bill payment kiosk can support additional applications such as account activations, product information and even phone top-ups and ring tones.

Manufacturers are now developing bill payment kiosks for bill payments that function as an ATM machine or will allow customers to pay traffic tickets and even renew their driver¡¯s licences.